Privacy Policy

Privacy Policy for New Towne Hair

Last Updated: 11/27/2024

At New Towne Hair, your privacy is a top priority. This Privacy Policy explains how we collect, use, and protect your personal information and outlines your rights regarding the data we handle. By using our services, you consent to the practices described in this policy.

Introduction

New Towne Hair is committed to providing exceptional salon services while ensuring your personal information is handled responsibly. This policy applies to information collected in-store and via our website, www.newtownehair.com.

Types of Information Collected

We may collect the following personal information:

  • Name
  • Email Address
  • Phone Number (for SMS marketing and appointment reminders)

How Information is Collected

We collect information:

  • Directly In-Store: When you visit as a new guest and provide your details during registration or booking.
  • Online: Through inquiries or newsletter sign-ups on our website.

Purpose of Data Collection

We use your personal information to:

  • Schedule and manage appointments.
  • Send occasional SMS updates, including promotions and appointment reminders.
  • Provide personalized customer service and respond to inquiries.
  • Share news about our services and special offers via email.

Data Security Measures

We use industry-standard measures to protect your information, including:

  • Secure servers and encryption methods.
  • Partnerships with trusted platforms like SalonBiz, which adhere to strict confidentiality and security protocols.

However, please note that no data transmission or storage system is completely secure, and we cannot guarantee absolute security.

Data Sharing

New Towne Hair does not sell or rent your personal information to third parties. Your information may be shared with trusted service providers, such as SalonBiz, solely for the purpose of managing our salon operations.

SMS opt-in or phone numbers collected for SMS purposes will not be shared with third parties under any circumstances.

User Rights

You have the right to:

  • Access Your Data: Request details about the information we hold about you.
  • Update Your Data: Provide corrections to inaccurate or outdated information.
  • Delete Your Data: Request that we remove your personal data from our systems.

To exercise these rights, please contact us at info@newtownehair.com.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, you can reach us at:

SMS Consent and Frequency

By opting into our SMS program, you agree to receive occasional promotional messages or appointment reminders. Standard messaging and data rates may apply. To stop receiving messages, reply STOP. Once you opt-out, you will not receive any further messages unless you opt back in by texting START. For assistance, reply HELP or contact us at info@newtownehair.com.

You can expect to receive up to 3 messages per month. However, the frequency may vary based on promotions, appointment schedules, or other important service updates.

Consent Section

We collect and use customer information only with their explicit consent. For SMS communications, we obtain verbal consent directly from customers during their in-store visit. By providing your information verbally, you agree to receive SMS communications from New Towne Hair.

If you have any questions about how your consent is obtained or used, please contact us at info@newtownehair.com.

Changes to this Policy

We reserve the right to update this Privacy Policy periodically. Updates will be posted on our website, and we encourage you to review this page regularly.